Working in a company that has a toxic employee is practically a rite of passage. Even in the happiest organizations, unhappy people can wreak havoc. It takes only one bad apple to ruin a bushel.
A Harvard Business School study of more than 60,000 employees found that "a superstar performer--one that models desired values and delivers consistent performance" brings in more than $5,300 in cost savings to a company. Avoiding a toxic hire, or letting one go quickly, delivers $12,500 in cost savings.
The cost of incivility can run into the millions, the study says.
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