Member Sales and Growth Specialist

Ohio Restaurant Association

The Ohio Restaurant Association (ORA) is recruiting a full-time Member Sales & Growth Specialist to join our team. This dynamic sales specialist will focus on acquiring new restaurant and vendor members doing business in Ohio with a full suite of exclusive products, services, and major events developed for professionals in the rapidly-evolving restaurant and foodservice industry, which has approximately 22,000 Ohio locations.

In support of the ORA mission and vision, primary responsibilities of this role will be to:

Conduct outreach to prospective member foodservice operators and vendors by providing information on ORA products and services, explaining features and benefits, and utilizing sales and customer service skills to recruit members by aligning available services to their needs
Respond to incoming calls, e-mails, and social media contacts utilizing a consulting mindset
Follow-up to make connections and sales via phone, e-mail, and social media outreach
Track progress and success utilizing a CRM database and by completing a weekly report that includes progress with assigned accounts and a summary that includes attempts and completions
Support other members of the sales and growth team in achieving department and association goals, including primary responsibility for building and tracking CRM lead profiles for the team
Grow your career and skill set in a supportive, high-energy environment working with other professionals to achieve Association goals and further Ohio’s foodservice and hospitality industry

Details of the position:

37.5 hours per week (some flexibility)
Competitive starting salary with opportunity for growth as success warrants
Benefits include paid time off; medical, dental and vision insurance; profit sharing and 401K plan
Will work from ORA office (Campus View Blvd., Columbus, OH)

Work Experience Requirements:

Proven performance that requires: excellent communication skills (both oral and written), persuasiveness, professional telephone manner, listening, and customer relationship management success.

Must be able to read, write and speak English fluently with a good, clear speaking voice
Success with working autonomously, excellent time management and organizational skills, analyzing information for next steps, and multitasking
Proven track record of performing in a team environment and supporting team members to achieve department and organizational goals
Willingness and ability to travel throughout Ohio
Proven experience with Microsoft Office: Excel, Word, Outlook and PowerPoint. Experience utilizing a CRM database to track contacts and results
Demonstrated professional experience with relevant social media including LinkedIn, Instagram, Facebook and Twitter
Preferred minimum of two years consultative sales and/or customer service experience, with demonstrated outbound calling experience a plus

Education Requirements:

Minimum of Associate degree or college and workplace experience equivalent. Hospitality and/or restaurant operations and experience with Ohio workers compensation benefits a plus.

To apply: Please send resume to Kaitlin Stephens at kstephens@ohiorestaurant.org

Deadline for submissions is 5/1/19.

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