Exhibitor Relations Manager

Game Manufacturers Association

Job Title: Exhibitor Relations Manager

Reports to: Executive Director

Job Status: Exempt

Salary: Commensurate with experience

Benefits: Paid time off, medical insurance and optional retirement

Hours: Minimum of 40 hours per week, some extended hours for events, some travel required

Mission of The Game Manufacturers Association (GAMA):

Founded in 1977, GAMA has expanded to become the premier trade association for the hobby games industry. Their mission is to promote the general interest of all persons engage in the designing, publishing and retailing of tabletop games including board, collectible card, miniatures and role-playing games. GAMA achieves this through hosting consumer and trade shows, industry events, educational programs, networking and advocacy efforts for their members.

Minimum Qualifications:

Bachelor’s degree and 5-7 years of progressively responsible event or project management experience
Combination of association and corporate experience a plus
Comfortable with sales environment and customer focused service
Diverse range of experience including but not limited to annual conferences, exhibition management, meetings, workshops, sales, customer services and project management
Team focus but independent judgment and vision
Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
Solutions-oriented, creative problem solver with an attention to detail
Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment
Team player with a strong customer service focus

Primary Duties:

Serve as primary contact for event exhibitors to ensure a positive customer service experience
Handle all exhibitor solicitation, negotiations, contracting and management to retain and acquire new members and/or exhibitors for growing portfolio of events
Manage all exhibitors’ logistical needs including booth selection, event submission, and assisting with external service providers (electrician, decorator, rigging, catering, etc.…)
Exhibit Hall management, including floorplan layout, understanding of general rules and regulations, management of show decorator for placement of signage and structures, hall security and load-in/load-out procedures
Work with association staff to manage fulfillment of exhibitor agreements and deliverables
Evaluate and maintain event budgets against pre-set spending limits. Provide clients with accurate budget estimates pre-event and ensure any additional services during the event are properly billed to exhibitor
Maintain department files and notebooks
Serve in a support role for other association programs and services, as needed
Other duties as assigned

Interested candidates should include their salary history with cover letter and resume and send to ed@gama.org

Deadline for applications is 01/31/2020.

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