I don't do unscheduled phone calls. If you call me randomly, I probably won't answer. The main exceptions to this rule include my wife, my business partner, and my kids' school. And they know that aside from an emergency, we can usually wait.
Since unscheduled phone calls do more harm than good, I have sworn them off.
Instead, I schedule all phone calls. Scheduling all phone calls has helped me to protect my time and get more quality work done. It has also helped me to serve my clients better.
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