HR Question: We’ve seen our new hires struggling to remember what they've learned in their first few days with our company. What can we do to get our onboarding training to stick?
HR Answer: The first few days at any job can be overwhelming and chock-full of critical information for new hires. It's no surprise that sometimes lessons learned in onboarding training don't stick as well as managers and team members may wish they did. Sometimes, it's a matter of the amount of information to be learned, the ability of the new hire, the onboarding training itself or a combination of all three.
One feature employers can control is the efficacy of the onboarding training. In a survey by Gallup, only 12 percent of employees felt their organization’s onboarding program was “adequate or successful." Ineffective onboarding training can leave employees feeling confused and unsure about their role, where they fit in and what they must do to perform the job satisfactorily. This lack of certainty and confidence may be all that it takes for an employee to want to go somewhere else where they will feel more comfortable.
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