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As Jennifer Hill's eldest child was heading into fifth grade, she began to wonder how she would communicate with him in the hour between his school bus drop-off and her arrival home from work in downtown Cleveland.
"There's no phone in this house if something goes wrong," she remembers thinking. "It's not safe."
When Hill was a kid, there were no cell phones, sure, but there were landlines. And friendly neighbors keeping an eye out. And close-knit communities where everyone knew each other.
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