DDI, a global leadership company, recently released new data on rising managers' competency with workplace conflict management. DDI's assessments of more than 70,000 manager candidates globally found nearly half (49 percent) fail to demonstrate effective conflict management skills and only 12 percent show high proficiency in this area.
"With rising political tensions and growing employee distrust of leaders, workplaces are becoming more polarized," said Stephanie Neal, director of DDI's Center for Analytics and Behavioral Research. "Conflict can have a ripple effect throughout organizations, stifling productivity, creativity and morale—and, ultimately, driving higher turnover. Now is the time for leaders to address the conflict management gap."
Leaders already recognize conflict management as a weakness: only 30 percent of leaders expressed confidence in their ability to manage conflict, according to DDI's Global Leadership Forecast 2023. DDI's simulation-based leadership assessment revealed the specific skill gaps contributing to conflict management failures among potential frontline leaders.
Please select this link to read the complete press release from DDI.