Work can often be stressful. It can be exhausting. And so, when you jam exhausted and stressed people into a room or with a three-day deadline, you can pretty much expect there is going to be some kind of carnage. People will snap and bite. They will hiss and sneer. There will be blood.
A large proportion of society will have some story of workplace conflict. It might be a small, passive-aggressive incident that makes Zoom meetings a bit frosty, or it might be a full-throated screaming match at last year's office party. But, if you work in a company any bigger than a handful, you will likely have some kind of drama to seethe about.
And this drags us down. Humans often tend towards a negativity bias, where we dwell on the negative elements of life far more than the positive ones. I could give you ten glowing pieces of praise about some work you did, but if I mentioned I thought it could have been a bit shorter, that’s the bit you'll remember. So, too, with arguments. We remember the harsh words and icy scowls. We relive the moment and obsess over the insults.
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