Association Management Associate

Pappas & Associates | Columbus, Ohio

Thomas P. Pappas & Associates opened its doors in 1995. After starting his career working in the Ohio General Assembly and then within the framework of large law firms, Thomas P. Pappas sought an environment in which he could offer more personalized service and founded his own business. Since then, Pappas & Associates has grown considerably, providing public policy consulting and client services to a wide range of industries, associations and corporations.

The Association Management Associate plays a key supporting role in the day-to-day operations of multiple association clients. This position assists in the execution of strategic goals and operational needs, ensuring efficient board operations, effective communications, membership engagement, financial tracking and successful events. The associate works closely with association boards, staff, vendors and members to provide administrative, communications and event planning support in a proactive service-oriented manner.

Duties and Responsibilities

Association Support (Multiple Clients)

Support governance activities including board meetings, elections, bylaws updates and strategic planning.
Assist in the development and distribution of agendas, minutes and supporting materials for board and committee meetings.
Collaborate with association leadership to implement policies, procedures and best practices for strong governance.

Marketing, Communications & Member Engagement

Draft, schedule and distribute newsletters, announcements and general correspondence to association members.
Develop and maintain web and social media content to support outreach and visibility goals.
Design and execute membership recruitment and retention efforts in coordination with association boards.
Assist in the production of digital and print collateral including brochures, graphics and presentation materials.

Event and Program Coordination

Support the planning and delivery of in-person and virtual events such as conferences, webinars, training sessions and annual meetings.
Manage event registration processes, communication with attendees, speaker coordination and post-event reporting.
Coordinate logistics with venues, caterers and technology vendors as needed.

Administrative and Financial Support

Assist with accounts receivable and payable tasks, including invoicing, payment tracking and coordination with association treasurers.
Monitor and maintain association records, databases and files.
Support the development and distribution of annual budgets and financial reports.
Help manage vendor contracts and assist boards with the RFP process when seeking services.
Other basic office tasks associated with the firm.
Other duties as assigned.

Position Requirements

Bachelor’s degree in business, communications, marketing or another related field.
Minimum three years combined experience working in association management, nonprofit management or event planning.

Knowledge, Skills, and Abilities

Commitment to Pappas & Associates’ mission and values.
Strong project management and leadership skills.
Excellent attention to detail.
Ability to maintain confidentiality.
Demonstrated knowledge and proficiency with communications technologies.
Understanding of copywriting, graphic design, layout and publishing.
Familiarity with social media platforms and social media marketing.
Excellent verbal communication and presentation skills.
Excellent networking, relationship and trust-building skills.
High emotional intelligence and personal integrity.
Strong personal accountability and team collaboration skills.
Ability to receive and give feedback for continuous improvement.
Ability to effectively work with diverse stakeholders and demonstrate keen cultural awareness, humility and sensitivity.
Strong proactive and reactive problem-solving skills.
Ability to prioritize and be flexible when priorities change.
Proficient in technology, specifically Microsoft 365 applications, QuickBooks, Adobe Creative Cloud (Photoshop, InDesign, Premiere Pro) and virtual meeting platforms.

Minimal Physical Requirements

Prolonged periods of sitting or standing at a desk and working on a computer.
Manual dexterity sufficient to operate a keyboard, photocopier, telephone and other office equipment.
Physical activity that sometimes requires lifting up to 10 lbs.
Physical activity that sometimes requires travel by car, train and/or air.
Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling and/or twisting.
Specific vision abilities required include close vision, depth perception and the ability to adjust and focus.
Must hear and speak English well enough to effectively conduct business over the telephone, computer or face-to-face.

Minimum Environmental Expectations

This position will require working indoors most of the time with some occasional work outdoors for events. The typical workweek is eight (8) hour workdays, five (5) days per week with some occasional weekend work, as well as longer hours when client deadlines warrant. This position requires fast-paced work, which can be stressful at times.

Application Instructions:

Please email resume, three references and cover letter to Jacquelen Timm at jtimm@kelley-cawthorne.com.

The deadline to apply is May 26.

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