Kindness may sound like a luxury in today’s high-takes, deliver-faster, do more with less, margin-tighter world—or worse, weakness. But let's get real: Kindness isn't soft. It's one of the most strategic leadership choices you can make.
The stats are on the side of kindness.
According to Gallup, only one in three U.S. employees strongly agree they were recognized for good work within the past week, and a lack of recognition doubles their likelihood of quitting within the year. That's not tough leadership—it's just bad management.
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