Complete Story


How To Spot Exceptional Leaders

Do these six things daily

If you're not familiar with Cheryl Bachelder's compelling story as the former CEO of the once-struggling, Popeyes Louisiana Kitchen, she has documented the "turnaround" success of Popeyes in what is now a classic bestseller, Dare to Serve. (an updated and expanded second edition was released in September)

When Bachelder took over as CEO in 2007, the company's stock price had plummeted to $13 per share, customer visits had been declining for years, restaurant sales and profit trends were dangerously low, the brand was stagnant, and relations between the company and its franchise owners were strained.

By the end of her tenure in 2017, average restaurant sales grew by 45 percent and profitability doubled. Franchisees jumped on the opportunity to remodel or build new restaurants and the stock prices shot up to $79 per share.

Please select this link to read the complete article from Inc.

Printer-Friendly Version