Lessons in Crisis Response from Coachella
Over its 20-year history, its organizers have learned a few things
Coachella has come to define the way that people consume music. The massive music festivals bring in big acts—and big bucks.
There’s plenty to learn from Coachella’s successes, but there might be even more to learn from its struggles—places where the festival has moved nimbly to respond to crises.
In a recent interview with the Los Angeles Times, Coachella cofounder Paul Tollett—who rarely gives interviews—discussed the controversies and crisis situations his company, Goldenvoice, has managed over the years.
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