Why Slack, Teams and Others May Not Be Good in Crisis
Productivity tools can often lead to significant distraction
Collaboration apps like Slack and Microsoft Teams like to boast that their products are ideal in a time of uncertainty or crisis.
Not only is this pitch far from accurate, but it’s also reckless. In a world of rapid tech innovation and instant communication, the high stakes of a crisis create a critical need to stand by tried-and-true methods of sharing information.
PRODUCTIVITY TOOLS CAN CREATE A CESSPOOL OF DISTRACTION AND SPECULATION
To be clear, there is a place and benefit for tools like Slack and Teams. For one, they have lowered the barrier to entry for conversations, leading to flatter hierarchies and a voice for those who were normally silent. They also encourage casual, non-work conversations among coworkers, and, in a way, these tools clear inboxes of many unnecessary emails.
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