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12/02/2024
Focus on These Three Things to Make Tough Conversations Productive
These tips will help you navigate rough waters
We spend most of our time with people who see things largely as we do. They work in similar industries, have similar educations and live in similar places. When confronted with areas of disagreement, we can usually b.s. our way through it and keep the peace. That's how we normally go through life.
Yet, difficult conversations conversations are sometimes unavoidable. There are fundamental differences in values and perspectives as well as issues surrounding identity and status that underlie and shape every professional and personal relationship. At some point, these need to be addressed in order to move forward with any ability to function effectively.
The good news is that there are sound evidence-based principles for how to have difficult conversations and resolve them in a positive way. Three strategies include identifying a shared values, addressing status dynamics and matching the conversation the other person wants to have. Mastering these concepts will help you lead, collaborate and connect.
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