12/04/2024

Relearning the Nuances of Office Etiquette

Train everyone in office etiquette to build a culture of respect, writes Gleb Tsipursky

In today’s rapidly changing business environment, a subtle yet profound shift is taking place in office dynamics, particularly as we welcome back teams that the necessity of remote work has dispersed. Managers are finding themselves at the helm of this transformation, charged with the critical task of reintegrating employees into a physical workspace. But there’s a catch: only some remember the nuances of office etiquette, especially those who joined the workforce during the pandemic. This oversight can undermine the very collaboration benefits that office returns are supposed to enhance, requiring managers to reset the office culture code.

Relearning office etiquette: A necessity for all

The need for etiquette training isn’t just about polishing manners; it’s about ensuring effective communication and reducing conflicts within a diverse workforce. According to a comprehensive survey by ResumeBuilder.com, which involved 1,548 business leaders, a significant 45 percent of companies have initiated etiquette classes, with another 18 percent planning to roll these out within the year. The positive reception to these programs is undeniable, with two-thirds of these organizations reporting high levels of success.

Interestingly, while it might be presumed that younger employees are the primary beneficiaries of such training, the reality is quite different. Only 10 percent of the surveyed companies focused their training exclusively on Gen Z and new college graduates. A substantial 60 percent extended these programs across their entire workforce, acknowledging that effective office communication transcends generational divides.

Please select this link to read the complete article from SmartBrief.